Personal Naked ADSL

What is a Naked DSL Service?

Naked DSL is an ADSL2+ broadband Internet connection that doesn't require a traditional phone (landline) service. This means you no longer have to pay a monthly phone rental fee to get broadband.

How does Naked DSL work?

When you apply for a Naked DSL service the phone line is shifted from Telstra to our network. This removes the ability to make voice calls over your phone line as there is no dial tone (this will affect fax machine, EFTPOS machines, Monitored Alarms and other services as well). If you wish to make call on a "normal" telephone then you will need to obtain a VoIP (Voice over Internet Protocol) service. This will allow you to save money and make cheap phone calls.

Do I need any additional hardware?

Not really, any standard ADSL2+ modem will work on any Naked DSL service. In fact, any ADSL modem will work. However, if it not an ADSL2+ modem then you will not benefit from the maximum speed available to you. So if you have a favourite modem and it is ADSL2+ compatible then you can use it.

If you wish to obtain a VoIP service then you will need to purchase some additional hardware. Please see our page on VoIP services for our hardware recommendations.

Vintek have a full range of hardware available that will work with all our services in a variety of different scenarios.

Can I get Naked DSL?

This is a new and emerging technology. As present there are some restrictions as to who is eligible, but improvements will be made in the future.

Please note that in the case of customers who live in an apartment building, unit complexes, or any other multi-dwelling unit (MDU), Naked ADSL will only be connected to your building’s Main Distribution Frame (MDF). It is then your responsibility to arrange and pay for a licensed cabler to connect the service from the MDF to a socket in your premises. Permission and access for the cabler will be required from your Property Management Supervisor or equivalent. Please ensure that you have organised such permissions prior to submitting your application to Vintek.

Personal Naked ADSL Plans

⁽¹⁾ Naked Extreme services are available on over 140 Agile enabled exchanges across Australia; with a maximum speed of 20000/1000 Kbps and no guaranteed minimum speed. Maximum possible speed obtainable depends on the length and quality of your phone line from your telephone exchange as well as the type of ADSL modem you are using. Vintek does not guarantee that customers who select the 20000 Kbps services will be able to obtain the full quoted speed.

⁽²⁾ Naked Ultra services are available on over 350 Optus enabled exchanges across Australia; with a maximum speed of 20000/820 Kbps and no guaranteed minimum speed. Maximum possible speed obtainable depends on the length and quality of your phone line from your telephone exchange as well as the type of ADSL modem you are using. Vintek does not guarantee that customers who select the 20000 Kbps services will be able to obtain the full quoted speed.

• Contract Options:

  • Month by month with one of the following activation fees and no exit fee:

    • New Install - $129.00

      Choose this option if your service is a brand new DSL service. Available on all plans listed on this page.

    • Churn - $39.00

      Choose this option if you have a DSL service with another internet service provider and you wish to move to Vintek. Available on the ADSL2+ Naked plans listed on this page. Please note that the churn process is only available through certain participating ISPs.

    • Relocation - $99.00

      Choose this option if you require your existing Vintek provided DSL service to be moved to another location. Available on all plans listed on this page.

  • 24 month contract with one of the following activation fees and an early termination fee of $120.00 if the contract is broken within the first 12 months or $65.00 if the contract is broken within the second 12 months. Once the 24 month contract has been completed your service is automatically renewed on a month by month basis and 1 month contract conditions then apply.

    • New Install - $79.00

      Choose this option if your service is a brand new DSL service. Available on all plans listed on this page.

    • Churn - $0.00

      Choose this option if you have a DSL service with another internet service provider and you wish to move to Vintek. Available on the ADSL2+ Naked plans listed on this page. Please note that the churn process is only available through certain participating ISPs.

    • Relocation - $0.00 or $99.00

      Choose this option if you require your existing Vintek provided DSL service to be moved to another location. Available on all plans listed on this page.

      • you can choose to have this done at no charge, in which case you enter a new 24 month contract term on the service at your new premises; or

      • you can choose to pay $99 for the relocation, and your remaining contract term (if any) is carried across on the service at your new premises - ie it is not restarted.

• If you have a current ADSL service and you wish to convert your service to a naked ADSL service then you must first cancel your ADSL service and reapply for a new Naked ADSL service. You will be without internet for approximately 3-5 weeks whilst provisioning occurs.

• Activation periods may vary from 3-5 weeks.

• Naked DSL services do not have a dial tone and therefore cannot be used for making or receiving phone calls unless a VOIP service is requested.

• VOIP services available.

• All Personal ADSL services are fixed price, regardless of your download volumes. If your download limit is exceeded, shaping of download traffic is applied at 128 Kbps.

  If you wish to restore your ADSL line speed then you can purchase additional datablocks.

  This can be done online using this form.

  2 Gigabytes	-	$5.00
  5 Gigabytes	-	$10.00
  10 Gigabytes	-	$15.00
  25 Gigabytes	-	$30.00
  50 Gigabytes	-	$50.00

• Account is paid monthly in advance via Credit Card, BPAY, Cheque, Cash, Money Order, etc.

• Dialup account includes 10 hours of usage free, extra hours charged at $1.00 per hour in arrears.

• Upgrade to 300 hours of dial up access for an extra $10 p/month.

• 50MB of personal web space is included with each account.

• No regional surcharge (Same access prices for any area we cover, metro or regional)

• No upload surcharge (All upload data is free of charge)

• If service terms and conditions are changed, customers will be permitted to cease using service without penalty if new conditions are not accepted.

• 20000k plans are only available in certain areas/exchanges at this time. Please contact us for more information on what is required and whether you are eligible for these plans.

Terms and Conditions & ADSL Service Specifications

Please ensure you have read, understood and agree with our Terms and Conditions & ADSL Service Specifications before you order these products.