Technology has become a crucial component across all education sectors, whether it is early learning, primary, secondary or tertiary education. With education delivery and reporting relying more on technology each year, can you afford not to get it right first time?
Vintek's team of Education Specialists are experienced in every aspect of your IT requirements.
Our Managed Service Agreement allows you to concentrate on your students while Vintek's team of specialists take ownership of any IT issues that may arise. Vintek can partner with your schools need to deliver a streamlined and effortless IT environment.
We are experienced in:
- Microsoft Education licensing
- Campus wide secure wireless
- iPad deployments - we are an Apple authorised reseller
- Knowledge Community
- Tivoli Endpoint Manager
- Microsoft WDS/MDT
- Symantec Ghost
- Microsoft Sharepoint
- Citrix XenDesktop/XenApp
- Interactive projectors
Vintek can assist with dedicated IT staffing onsite at your educational organisation, so your staff are not burdened by unwanted IT issues.
Key components of a Vintek IT support relationship:
- We align IT strategies with the education and business plans of your organisation.
- By sourcing new technologies and tools, we can assure that you are up to date with innovations that increase options in curriculum delivery and your IT offerings to students.
- We create a plan for your technology that grows with your organisations needs.
- We provide proactive maintenance to prevent issues from occurring.
- We implement a scheduled maintenance plan that is identifies regular tasks and responsibilities.
- We identify issues as they occur through early warning and remote monitoring services.
- We provide a guaranteed response to issues via a support escalation procedure.
- We provide an account manager that monitors successful resolution of issues and consult with ongoing strategic planning and implementation.
- We place Vintek's team of specialised IT consultants at your disposal. Our team of IT specialists contribute their combined individual experience and knowledge to provide you with a support from a team that has a wide base of expertise.