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Outage Advisory

Please find below a listing of current network outages or faults.

Legend

Informational

Low Impact

Medium Impact

High Impact

Gunghalin Exchange Outage

Pending

Services:	Personal DSL, Business DSL, Professional DSL
Areas:	ACT
Start:	Thu Mar 11 15:12:00 2010
End:	TBA
Details:	During the Managed Network Migration as detailed in Advisory #6924 there were problems that has left some customers experiencing no sync issues.

Updates to customer "Network Firewall" feature - SA

Pending

Services:	NodeMobile Data, Professional DSL, Business DSL, Personal DSL, Dialup
Areas:	SA
Start:	Tue Mar 16 00:01:00 2010
End:	Tue Mar 16 00:30:00 2010
Details:	As per our recent customer bulletin we are in the process of updating the customer "Network Firewall" feature.

Agile DSLAM Software Upgrades - SA only

Pending

Services:	Vintek Business Connect, Personal DSL, Business DSL, Professional DSL
Areas:	SA
Start:	Tue Mar 16 02:00:00 2010
End:	Tue Mar 16 06:30:00 2010
Details:	During the outage window, Agile DSL customers on the list of exchanges below will experience a brief 10min loss of data flow/authentication while the dslam switch software is upgraded.

Power upgrades - Tasmania

Pending

Services:	All Services
Areas:	TAS
Start:	Tue Mar 16 05:30:00 2010
End:	Tue Mar 16 06:30:00 2010
Details:	During this window engineers will be upgrading the power distribution equipment in our Hobart POP.

Upgrade of Agile DSLAM equipment

Pending

Services:	Business DSL, Personal DSL, Professional DSL
Areas:	TAS
Start:	Tue Mar 16 05:30:00 2010
End:	Tue Mar 16 06:00:00 2010
Details:	During with window engineers will be upgrading a switch used by customers on Agile DSL ports.

Router Upgrades - Hobart

Pending

Services:	Vintek Business Connect, Unlisted
Areas:	TAS
Start:	Wed Mar 17 05:30:00 2010
End:	Wed Mar 17 06:30:00 2010
Details:	During this window engineers will be upgrading the hardware used to supply VBC services and IP transit to business customers.

Managed Network Migration Toorak (VIC) TRAK Exchange

Pending

Services:	Personal DSL, Business DSL, Professional DSL, Vintek Business Connect
Areas:	VIC
Start:	Wed Mar 17 08:00:00 2010
End:	Thu Mar 18 19:00:00 2010
Details:	During the outage window, previously notified customers on the Toorak (VIC) TRAK exchange will be migrated to an Vintek DSLAM. Migrations will occur between 8am and 7pm each day.

Managed Network Migration Oakleigh (VIC) OAKL Exchange

Pending

Services:	Professional DSL, Business DSL, Personal DSL, Vintek Business Connect
Areas:	VIC
Start:	Wed Mar 17 08:00:00 2010
End:	Fri Mar 19 19:00:00 2010
Details:	During the outage window, previously notified customers on the Oakleigh (VIC) OAKL exchange will be migrated to an Vintek DSLAM. Migrations will occur between 8am and 7pm each day.

Router Hardware Upgrade - MEL4

Pending

Services:	Vintek Business Connect
Areas:	VIC
Start:	Thu Mar 18 04:30:00 2010
End:	Thu Mar 18 05:30:00 2010
Details:	One of Vintek's customer-facing routers will undergo a hardware upgrade at the MEL4 PoP. This work is being undertaken to augment capacity.

DSL Upgrades in Queensland

Pending

Services:	Professional DSL, Business DSL, Personal DSL
Areas:	QLD
Start:	Thu Mar 18 05:30:00 2010
End:	Thu Mar 18 06:30:00 2010
Details:	Vintek adsl customers in Queensland may experience an extended loss of service during the listed advisory window as system upgrades are carried out.

ABN: 88 088 825 209